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Our Business Administration framework supports learners in becoming administrators that demonstrate a broad range of skills who work efficiently, helping to increase business productivity.

Our Diploma in Business Administration Level 4 Apprenticeship is to provide learners with the skills and knowledge needed to develop in their roles as Managers.

Our Diploma in Business Administration Level 3 is designed for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.

This Apprenticeship is designed to support learners with all the skills necessary to work in the marketing industry.

Our Diploma in Customer Services Foundation Apprenticeship is for learners who work or want to work in the customer service sector and other related sectors e.g. contact centre and sales.

Our Level 3 Diploma in Customer Services covers many key aspects of Customer Service in the workplace. With a focus on developing and practicing the skills required in employment.

This Apprenticeship is designed to support learners with all the skills necessary to work in the marketing industry.

Our Level 3 Social Media for Business Apprenticeship supports learners in developing various digital media skills that can be transferable across many sectors, supporting a range of businesses to create an online brand.

Whether you love the face-to-face interaction of working in a traditional retail store or would enjoy a remote helpdesk role, there are plenty of options and choices in Customer Service.

Build your confidence and gain transferable skills to benefit employment.

About this course On entry to JGW+, all learners complete a Wales Essential Skills Toolkit (WEST) initial assessment during induction to identify their current literacy, numeracy and digital literacy levels, helping plan appropriate support and progression from the start. The delivery of Essential Skills is responsive to individual learner needs...